EFFECTIVE MAY 9TH, 2024
Brook Lane has transitioned to MyChart, a secure website that provides the most up-to-date medical information regarding your care and services at Brook Lane. You can communicate with your doctor, access test results, request prescription refills and pay your bill through MyChart. For more details, please reference this MyChart Information Sheet.
ONLINE BILL PAY
Pay your bill through our secure online patient payment form.
HOSPITAL VISITATION
Brook Lane offers a variety of ways to connect with your loved ones during their stay at Brook Lane. Options include in-person, virtual visitation (via Zoom), and phone calls. During times when cases of COVID or flu have increased, in-person visitation may be temporarily suspended. We take all necessary precautions to protect your family member and our staff while we address your loved one’s mental health concerns. We monitor and update visitation changes daily. For more information, including phone numbers to call and visitation times, click here.
PATIENT RIGHTS & RESPONSIBILITIES
Brook Lane staff members strive to provide the best possible quality of care within a safe environment for all patients. Patients, students and clients of Brook Lane have certain rights and responsibilities.
FINANCIAL ASSISTANCE
Help is available to clients who may have difficulty paying their bills. Individuals with a deductible or co-pay that may be difficult to manage or that do not have insurance coverage may want to seek assistance. Learn more about financial assistance.
CMS PRICE TRANSPARENCY
The current price schedule reflects charges for items and services provided by Brook Lane as of September 1, 2023. This type of file is commonly referred to as the hospital’s “chargemaster.” In Maryland, the average rate for hospital services—patient days, laboratory, and therapies—are regulated by the Maryland Health Services Cost Review Commission (HSCRC), a state regulatory agency. The HSCRC sets average hospital rates annually, on July 1 every year. Brook Lane plans to post this information semi-annually, on January 1 and July 1 to coincide with hospital rate setting and mid-year. Hospital charges do not include charges for physician services, commonly referred to as professional fees, which are separate from the hospital bill.
Although the state of Maryland sets hospital rates as of a certain date, hospital charges are allowed to fluctuate during the course of the year and detailed charges for items may be different from the average approved rate that covers a larger group of services. That means charges on individual bills for Maryland hospitals may be different from the charges posted here. This is both allowable and normal as hospitals adjust charges frequently to comply with other regulations. Rates are set on average, and the underlying service charges may vary because they are components of the average. Brook Lane and other Maryland hospitals believe it is impractical to update charges that are posted more than twice per year because charges change frequently.
Brook Lane is committed to helping our patients make informed decisions about their care. This includes helping patients understand the cost of their care as well as financial assistance that may be available. Please contact us at 301-733-0331 x1391 if you have questions on this information or for us to provide you with a personalized price estimate of your care.
This price schedule reflects regulated and non-regulated services at Brook Lane. It may not reflect the actual payment paid by governmental or insurance companies; accordingly, each patient’s financial responsibility may vary. The amount a patient pays is based on many factors including: health insurance, benefit plans and the services provided based on each patient’s unique needs. The list of charges is not a contract or guarantee of the actual costs for the services that may be provided to you. In addition, you may incur other charges from physicians and other providers separate from the hospital charges identified here. The other charges could include: pathology, radiology, anesthesia, emergency care, and other physician and surgeon charges. These charges may be billed directly to you by your physician or another third-party provider.
